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Businiess name:
International Bicycle Ctr
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Review by:
citysearch c.
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Review content:
I was interested in purchasing a new road bike and searched hrough most of the stores in Boston. While many were friendly and had some degree of knowledge about the bikes, International was unique in that they sought to fit me to the bike, rather than match the dimensions of my wallet. All the staff are extremely knowledgeable, polite and professional. I shared with them what I was interested in and they went out of their way to obtain it for me. Turned out it was far from being stock inventory. Nevertheless, they searched, found and fit me perfectly. The bike has been a dream. Their after sales service has been absolutely beyond the norm. They have dealt with any problem as if it was their own bike! I have had a number of bikes from some popular stores here in Boston but none of them compare to the approach of International. Harold, Karl,Seth and the team cannot seem to do enough for customer satisfaction. While I was there, many students and customers came in for advice, and minor service which was often done free of charge. It's obvious they see themselves as part of the Boston cycling community and more than willing to give back. Whether you're a racer, triathlete, weekend rider or just want to explore with the family, International has never let me down, always addressed each and every enquiry, repair and question without hesitation. This has got to be Boston's Best; no question about it!
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