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Businiess name:
Jts Auto & Truck
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Review by:
citysearch c.
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Review content:
I have never been ripped off and deceived so badly in my life. I was sold a 99 volkswagen passat with 96k mi for $2700. It ended up needing $3500 worth of repairs. That thing should've never even been sold, should've gone straight to the junkyard. I am a 20 year old female and I am on my own. I am intelligent and cautious, I do not fall into the stereotype of ""dumb young girl"" by any means. One of the many problems with the car that my mechanic (a reputable family friend) explained to me when I brought the car to him the next day was that the tie-rod was literally on the brink of breaking. If that had broken while I was driving, it would've absolutely resulted in me crashing the car, which would've probably led to serious injury or quite possibly even death. There was an exhaust leak that they patched with silicone filler and duct tape so they could sell it. The timing belt needed to be replaced. It needed a new abs module, oil sensor, speed sensor, several parts of the suspension, etc. The dealerships' mechanic would have been able to recognize all of these things upon giving it a good look-over, between that and the patch job it's safe to say these people knew what they were doing by selling that car; They were ripping someone off royally. I've never heard of a car being sold without being detailed first in my life, so I was a little put off by the fact that the only way I could get lorenzo to agree to have it detailed was to point out the fact that it needed an abs module replacement and that was worth them detailing it for me at the very least. The day that I was supposed to go pick the car up Lorenzo calls me last minute to tell me that he wasn't able to have it detailed because the place that they usually bring the cars to was closed (bullsh*t) and he agreed to send me a check so I could get it done myself and then he went back on his agreement the next day. I finally got him to let me talk to his manager who was just as rude and was of no help to me at all. Due to the IMMENSE amount of stress and sadness this has caused me, I find it safe to say that this has been one of the worst things to ever happen to me aside from personal loss. This situation has been so depressing that, as ridiculous as it sounds, I have put off writing reviews because I don't even want to think about it. I take comfort in knowing that these people probably lead sad, miserable, meaningless lives because that is precisely what they deserve for participating in this most shameful form of deception that has caused me so much stress and could've very easily resulted in the serious injury or death of myself and/or others.
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