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Businiess name:
Tu Casa Restaurant
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Review by:
citysearch c.
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Review content:
Would not recommend this place to anyone. Went to have my birthday dinner at this restaurant, food is good,service was ok until the end. I had a $25 gift certificate from restaurantcom and when it was applied to the bill they charged me 40% gratuity and they tried to explain to me that, that was there policy. Even the owner tried to explain to me that they automatically charge you 20% for a party of 6 or more people and additional 20% for using the gift certificate. Of course I was not going to pay that much so I had to argue with them before they took it off. Very unprofessional, the waitress just tried to rip me off and the manager was in agreeance with her. DOn't bother going there not worth the headache. I was not trying to get anything for free and also not trying to pay more than what I had to. Its a shame because just for trying to be slick they lost a hand full of customers. God only knows how many other people they have done this scheme to.
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