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Businiess name:
Bressi Ranch Pet Hospital
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Review by:
citysearch c.
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Review content:
Don't go here!!! The Vets are good, particularly Dr. Lax, but the office staff are NOT well trained at all. We had two situations with them and the 2nd resulted in the death of our 6 year old lab. Both times, the office staff did not recommend that we bring our dog in. On the 2nd occasion, our lab ate 2 lbs. of chocolate and died on Christmas Eve. We called at 10:30am that morning and, of course, they were closing at 1:30pm for the holiday. (we suspect they did not want to deal with it as they were closing soon) They did not have us bring her in to pump her stomach, but only said to watch her and boil some chicken and rice. They also did not tell us to keep her activity low, which was the thing that killed her. My husband took her for a run and she collapsed on the first throw of the frisbee and went into cardiac arrest. They only offered up an apology and did not offer to pay the $400 emergency vet bill. Now our precious family dog is gone. We have since switched to another vet and will NEVER recommend Bressi. It is too bad because the doctors are not the problem!!
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