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Businiess name:
OK Feed & Pet Supply
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Review by:
citysearch c.
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Review content:
How the manager of this questionable place keeps his position as manager makes me wonder (how this place stays in business makes me wonder, too).
Apparently his name is KIP. He's the tall, ill-natured, old guy behind the counter that looks like he hasn't had a good BM in over a month.
I don't want to write a long story of what took place with ol' KIP but in short he out-right refused to exchange a product, purchased the day before, that turned out to be defective. KIP claimed that the package had been opened so he could not take it back (yes, I know - how are you supposed to know it's defective if you don't open it). I didn't want my money back; I just wanted to exchange the product for one that was not defective - to get what I paid for. No dice. And KIP wasn't nice about it. It was so bizarre that I thought he was joking at first - but he wasn't.
I'm no doctor but either this guy has something seriously wrong with his mind or he's just a plain old, miserable, hateful person.
Either way he's sick and he has no right to treat people so badly.
I will NEVER set foot in that god-forsaken place again. Their items are way over-priced anyway - and the staff isn't all that helpful or friendly.
Spend your hard-earned money with a store that appreciates their customers, not one that is abusive and hateful.
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