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Businiess name:
Salamis Service Station
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Review by:
citysearch c.
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Review content:
This is the worst garage in New York! I have never had such a horrible experience with a company before. The entire organization is completely unprofessional. My car broke down and I contacted AAA. Tony's towed my car to Salamis. After a couple of hours, I called them and they told me what was wrong and gave me an estimate of $650. Of course a few hours later they called and said there was another problem. I asked how much that would cost and they said $750. They kept my car overnight and my wife stopped by the garage the following evening to pick up the car. She was met by the rudest and most unstable counter woman ever. There was an additional charge on the bill that I received and the estimate was outrageous. My wife agreed to pay for the work that I agreed to have done but would not pay for the unnecessary work that was added that I did not agree to have done. The woman went ballistic and yelled and screamed at my wife for not wanting to pay. My wife called me and I listed to this crazy woman rant over the phone. The mechanics in the garage belittled my wife as well and she was forced to leave the car and walk almost 2 miles home in the cold weather and at night here in Queens. I went to the garage the next day and spoke with the managers. I refused to pay the additional work that I did not agree to and by law I did not have to. The work did not need to be done and they just did it to run up the bill more. Since the law was in my favor, they had to let me go without paying the additional charge. My bill was still over $800, far above the estimate that was given. After the ordeal, I researched the garage online. A website that has other customer complaints came up proving that there are other customers out there that had the same experience as I did. So whatever you do, do not go here.
Cons: the garage is full of cons
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