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Businiess name:
Grayton Plumbing
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Review by:
citysearch c.
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Review content:
Overall, my experience with Grayton Plumbing has been positive. I just used them last week. I called them to fix a pipe that was outside under a porch, but I was told they charge a service fee just to show up, which they then take off if they proceed to do the job. The fee was so expensive that I decided not to use their service. I had used them before and was always happy, but the service fee was very expensive. So, I called them to discuss the matter and they agreed not to charge me the seventy-five dollar fee. I felt the technician in this instance was a little difficult to understand, but every other technician has been very professional, nice and reasonable.
I would tell those considering Grayton Plumbing to give them feedback because they are responsive. I feel like their technicians are very knowledgeable and their office staff to whom I speak on the phone are cheerful and helpful.
RESPONSE FROM Grayton Plumbing:
Thank you very much for choosing to use Grayton Plumbing. And thank you for taking the time to give us your feedback. We are always looking to improve the quality of our service and your comments help us to do so.
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