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Businiess name:
For Paws Veterinary Clinic
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Review by:
citysearch c.
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Review content:
I took my dog in with a sore on his paw. The receptionist was helping someone else. I waited patiently for my turn. When it was my turn, she looked at me like I was bothering her. No smile. No head nod. Nothing. Even thought I had an appointment, I had to explain who I was and why I was there. When I was taken to the back, I did not even get to see a doctor. At least I don't she was a vet. I know who Dr. Johnson is and this was not her. Again, there were no smiles. I felt like I was bothering them. After a glance at the dog's paw, she did a quick shave and announced (with no compassion at all) ""It's not an infected pad, it's a tumor. It has to come out and if it comes back as cancer, then the foot will have to be amputated"". She said this with such a matter of fact tone in her voice that I was shocked. I felt tears start to stream down my face. Still, no compassion was shown. I asked how much it would cost. She said $350 just to remove the tumor. I asked if they would accept payments. She said if I paid half up front they might work out payments. I explained that this was still nearly two hundred dollars and I would have to figure out something. I asked for some pain meds for the dog. We were in the back room where the kennels are and the meds are kept in the same room.She never said a word, she just turned and walked away to get them, leaving me standing there crying. I picked up my dog and walked to the outer office to wait. The receptionist barely glanced at me. She never asked me why I was standing there. When the medicine was brought out she told me the cost, I paid it and left. There was absolutely no compassion offered from anyone in that office. On the way home, I realized that they never even checked the dog's temperature or listened to his heart. They spent three minutes with him and diagnosed him. I spent over $50 and he was never even examined beyond a glance at his paw. I realize that no one ever wants to hear bad news about a beloved pet. I've had my fair share of sick animals. But I have never been treated with such coldness before. I felt like no one cared at all about my dog and I definitely knew that no one cared about the cruel way they told me that my dog had a tumor.
I have come here for years and always been treated well. Lately I have heard people complaining that this office has changed. I was the first to defend the staff here. Now I have seen first hand what people have been talking about. It has changed. I would definitely not recommend this office anymore.
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