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Businiess name:
Premium Escrow Inc
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Review by:
citysearch c.
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Review content:
Wow, Upset Customer and Unhappyman are you talking about the same Premium Escrow? I have been doing business with them for the past 10 years without a problem. I feel compelled to defend them. Lysette and her staff are incredibly warm, friendly, and professional. As far as your complaints about closing right at five, they had to have a good reason. Could you not plan ahead and bring a cashier?s check with you? Or leave 10 minutes earlier and get the cashiers check before you arrived? As far as personal checks, everyone knows that an escrow company will not accept a personal check! As far as the attention to detail bordering on obsessive- compulsive (not compulsive obsessive), this is a good thing when dealing with an escrow company. Also a lot of these details are requirements of the lending companies and not the escrow company. Your na?vet? of the real estate and escrow business shows in your complaints. Even you have typos and omissions in your emotional rant of a review. A lot of the typos and omissions you may have found could have been on loan docs not produced by Premium Escrow but by the lending company. As far as ""Lysette sharply chewing out people over the phone in the other room"", are you sure that she wasn't fighting to protect another customer just like you? It diminishes your credibility when you presume to know what was occurring by eavesdropping a one sided phone call from the other room. Even your eavesdropping skills come into question when you quote these inaccuracies such as ""I heard her repeatedly use the excuse that her husband was a real estate attorney so she should know."" Her husband isn?t a real estate attorney he is a title rep so maybe you are mistaken here as well....I do agree however that even if she was married to an attorney it would have no bearings on her credentials...however the fact that she has been doing this for around 20 years and is a Certified Escrow Officer does add a little to her credibility...As an Attorney you should have better things to do with your time than place this type of soccer mom, coffee house, gossipy review without basis. Also as an Attorney you should have enough common sense to know that personal checks wouldn't be accepted and that people?s time is valuable and they shouldn't have to wait for you to get your ducks in a row. I do not believe that the three of your friends and both business contacts should listen to anything you have to say.......
Pros: Friendly Professional and efficient
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