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Businiess name:
Fields Cadillac Jacksonville
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Review by:
citysearch c.
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Review content:
I'm quite embarrassed this review comes so belated; nonetheless, I would be morally remiss if I did not fulfill a compelling imperative to convey my expression of appreciation for the outstanding professional service provided by Tom Treanor and Tony Stoner in response to my '93 Allante engine fire damage. They were both instrumental in achieving successful adjustment of my insurance claim and quality repairs. They were at all times sincerely mindful of my quest to return my car to reliable service. Their superlative performance was marked by their undistracted attention to my goal. In the end, I realized all I really had to have done was to have made my interests known to them, because they really ""got it"" the very first time.
Their communications with me and my insurance representative were a model of clarity. Their flexible considerations of viable options demonstrated a commitment to my ultimate endeavor, while never compromising matters of safety or performance. Tom was the consummate ""broker"" for me with my insurance adjuster, especially on matters of propriety of repairs and suitability of ""recycled"" parts. Tony brought his immense technical expertise to bear assuring comprehensive repairs, especially when ""hand-crafted"" improvements to engine systems restoration became necessitated.
Tom and Tony certainly deserve to be aptly rewarded for so competently providing the quality service I would expect of a top-tier Cadillac service center. I was never once concerned with whether they were oriented to any outcome other than ""doing the right thing."" Cadillac of Orange Park would be well served to bestow upon them recognition of the sort that encourages others to emulate their example.
With capital regard and sincere appreciation for their service, I truly mean it when I salute them and Cadillac of Orange Park with My Best to
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