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Businiess name:
Escalon Small Animal Clinic
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Review by:
citysearch c.
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Review content:
I took my new puppy for her first exam. I have been to the vet many times over 5 years ago. I used to love this place. The vets are very good. My dog had a slight ear infection so the vet gave her the first dose of antibiotics while we were there, along with an allergy shot. When I went to the front to pay, they found that I owed $53.00 from over 5 years ago with my last pet. I never rcvd a bill and completely forgot that i owed it. I had no problem paying it, however i only had $100.00 in my bank acct today. She gave me a total of over $150 which included the past due amount. I apologized and told them I only had the $100. They refused to give me the antibiotic ear drops that they started my puppy on while in the exam room! I asked to speak to the vet, they would not let me even wait for him to be available. So i left did not pay for any services at all. Even if i payed the $100 for todays visit they refused to give me her antibiotics w/o paying the debt that was over 5 years old. Now I have to go to another vet or her ears will get worse, esp since she began antibiotics and wasnt given a chance to finish them. 2 of the 3 front office staff which included the front office manager were completely rude and uncaring.
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