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Businiess name:
Gold's Gym
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Review by:
citysearch c.
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Review content:
DO NOT JOIN THIS GYM. I was a member for a about 1 1/2 years. i always paid my dues on time. when i cancelled mgmt had the nerve to tell me that i still owed them next month dues and my last payment i made when i joined will pay for the 2 month after i cancelled. that is ridiculous. 1 entire year after i ended my membership i was sent to collections without notice. gold's told me they sent me invoices. i never received an invoice. it's funny how i got everyone else's mail but gold's. you might be treated like royalty when you join but the gym is money hungry. the only care about the bottom line. when i started receiving calls from a collection agency i called gold's gym and spoke to the accounting mgr. said she will look into the matter. 1 week went by and i never heard from her. the most upsetting part was the collection agency was charging me more than double of the monthly fee i did not pay. I know that the economy has sunk and everyone is struggling but this is low. charging ex members more than what is owed just to get ahead. save yourself the time and money and go elsewhere. gold's contract states that they need a 30 day cancellation. from this ordeal they need 60 days. the accounting office must be understaff and not have enough time to cancel payments or the staff isnt competent to deal with this.
Pros: Nothing
Cons: Mgmt
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