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Businiess name:
Lone Star Steakhouse & Saloon
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Review by:
citysearch c.
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Review content:
THE FOOD IS GOOD BUT IT IS HARD TO ENJOY YOUR MEAL WHEN APPARENTLY A SMALL VISITER HAD MADE IT'S HOME BEHIND A PICTURE ON THE WALL RIGHT ABOVE OUR FOOD AND MADE AN APPEARANCE SEVERAL TIMES DURING OUR MEAL (TO MAKE MATTERS WORSE, WE WERE IN CLOSE QUARTERS IN A BOOTH). I'M NOT UNREASONABLE AND REALIZE DISTASTFUL THINGS CAN HAPPEN EVEN WITH THE BEST EFFORTS AT EXTERMINATION BUT WHEN IT WAS MENTIONED TO THE MANAGER SHE WAS INDIFFERANT AT BEST AND ALMOST SEEMED TO THINK IT WAS OUR FAULT IT WAS THERE. ALTHOUGH THE VISITER WAS ENOUGH TO MAKE LONE STAR NOT OUR FIRST CHOICE IN THE FUTURE, THE MANAGEMENT MADE SURE IT WILL NEVER EVEN BE AN OPTION. IF WE GET A CRAVEN FOR A LONE STAR STEAK IN THE FUTURE, IT WILL BE WORTH THE DRIVE TO LITTLE ROCK TO AVOID THE NORTH LITTLE ROCK LOCATION'S MANAGER.
Pros: SEATING WAS IMMEDIATE, THERE WERE MORE EMPLOYEES THAN CUSTOMERS
Cons: POOR SERVICE, POORER MANAGEMENT
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