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Businiess name:
Red Robin Gourmet Burgers
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Review by:
citysearch c.
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Review content:
We went to celebrate my friend's daughter's fourth birthday. The waitress tried to rudely rush us through our meal and yelled at my friend's daughter to shut up while she was taking our order. When I told the waitress that her behavior toward the child was uncalled for, the waitress scowled at me. At the end of the meal I did not leave a tip and alerted a manager to what had happened. Two weeks later I received my credit card statement and the waitress or manager had altered my signed receipt by adding on a sizable tip. I disputed their action through my credit card company and alerted Red Robin's corporate office about the fraudulent activity. We will never return to Red Robin because of this awful experience.
Cons: Rude service, not family friendly, incorrectly billed
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