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Businiess name:
Drift
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Review by:
citysearch c.
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Review content:
Large birthday gathering. Drinks were good. Otherwise:
- Drift lost the twice-confirmed reservations
- Rather than an entree, a friend and I decided to share eggrolls and crab cakes. 20+ minutes later after ordering, waitress says kitchens out of crab. Offers instead crab & artichoke dip. Different crab apparently.
- An hour later, food came sans 2nd app. Waited 45 minutes then asked to cancel as the group was heading out dancing. As we were leaving, 2nd app appears. They offered it to go. I didnt want to carry around crab dip all night. Manager took it off the bill and offered a drink even though the group was heading out the door. No common sense.
Dont send two people out hungry and irked with 20+ observers. Better idea: Offer a certificate. Offer a biz card with a promise to remedy the experience on a future visit.
Cons: lost reservations, food not delivered, blah management
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