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Businiess name:
Once In A Life Tyme Bridal
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Review by:
citysearch c.
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Review content:
The owners Frankie & Raylene are the worst business owners ever! They are only concerned about your money! Not only do they hire uncompetent & lazy staff they care nothing about their customers and any ""problems"" they encounter with their establishment. We bought wedding gown at the Bridal Expo and they were very attentive there . We felt very pleased with our experience with this shop....well the Expo was all a farce. When you walk into the shop you get ignored by the staff & when questioned they act like you are putting them out, they have NO idea what they have as samples, inventory, or who they represent as designers. We ordered the BM dresses thru them and asked if we could get swatches of the fabric and after 3 months and several phone inquiries one of the employees basically called me a liar that I never ordered swatches! We also ordered the veil (8 months before the wedding) we found out 2 months before the wedding that it never was even ordered! & that the veil was no longer in stock.. after chosing a different veil that could be customized My daughter went to pick it up 2 weeks before the wedding and it was not even close!!! Our alterations lady (not associated with the shop anymore because she was treated awful by her ""friend"" Raylene the owner) happened to have a veil just like my daughter wanted told us the shop COULD get the veil but they were not using this particular vendor . My daughter insisted the shop order her veil (1 week before the wedding) They wanted to charge her the rush order fee plus the difference in the veils. The day the veil was to be in my daughter called to make sure it was in and guess what NO VEIL 4 days before the wedding!! My husband went to the shop that day and demanded to speak with the manager Nancy, She has no authority to do anything for the customer. She got Raylene on the phone and basically Raylene said take it or leave it she was NOT discounting the veil or compensating us for anything, we were screwed!
Pros: not recommended
Cons: they care for nothing but your money
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