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Businiess name:
Once In A Life Tyme Bridal
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Review by:
citysearch c.
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Review content:
This place is a joke! I don't know how they are still in business. I am only writing this to warn others, do not deal with these incompetent people!!! I ordered my dress and was told that it would be in at the end of Feb. I called to confirm and they said they would check and give me a call back....no call back. I called again in mid Feb, they gave me a new estimated arrival date and said they would call back with an exact date....no call back. I called in March several times, if I was able to get a answer I would be put on hold for up to 20 mins at a time (one time they actually responded surprisingly and dispointed ""you are still on the line""). By now I had read the reviews and my story was exactly the same as every bad review here. They must have caller id because one day I tried to call back several times and they did not answer until I called from a different number. I went to the store, over an hour away, to try get answers. They said the dress has been ready but they did not release it yet, they will release it and it will be here next week and call back for a tracking number....didn't happen! I finally got a voicemail 3 weeks laters saying ""your dress will be in tmrw, could you please come in and pay the balance today."" This really made me laugh! Yes please let me drive an hour today to pay off a dress that was promised to me at least 5 different times and it is not even in the store yet! I talked to Rebecca and said I could schedule a trip to the store in 4 days. Well low and behold I finally was getting calls from the shop, I recieved 6 calls during those 4 days to please come in and pay the balance. I picked it up today....it was in a wrinkled ball under the desk. I could go on and on about how backwards and mismanaged this shop is.
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