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Businiess name:
Grand Concourse
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Review by:
citysearch c.
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Review content:
My husband and I spent one night in Pittsburgh and were blown away by the town. We walked from our hotel to the Grand Concourse. We did have reservations for dinner but still had to wait ten minutes for a table to open up. Our waiter immediately came to our table and he seemed very helpful. When we ordered our entrees the waiter asked whether we would like the house or caeser salad. My husband and I both assumed it came with our meals by the way he asked. When we got our bill, there were two $8 charges for the salads. We received our food in a decent amount of time considering how full the restaurant was. My cioppini was horendous. There were crab legs on the top, but I was never brought anything to open them with. Since our waiter did not return to inquire about our food, I was left trying to break them open with my fork. The mussels in my soup were so bad that after having one, I placed the rest on the bread plate and felt sick for the rest of the evening. 30 minutes after finishing our meal and spending a considerable time staring down the waiter, he finally came back to give us our bill. That was the last time we saw him. I attempted to get the attention of a manager in the area but he seemed as skilled as our waiter in ignoring people. I finally went to the hostess stand and asked for a manager, I complained about the service and the charges for the salad. He took the salad off and told me he had no idea what the problem was because our waiter was very good. I cannot remember having this horific of a dinner in quite some time. Please heed my warning and steer clear of this place.
Pros: Beautiful Building
Cons: The service, the food, the noise, the atmosphere, etc.
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