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Businiess name:
Addicks Air & Heat
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Review by:
citysearch c.
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Review content:
I had Dennis, the owner, come out, he gave me an estimate. To do all of the work, hoping it would cool my house. I told him when giving me the quote, to literally ""freeze me out"" of my house. I was tired of having a hot house in the summer. I told him to go through my house and to give me a list of things that needed to be serviced and fixed to make my house cooler. The living room was cooler, and the bedroom was warmer and had trouble cooling in the afternoon. We were quoted $1100 to fix all of the problems. He gave me a checklist of things that could be done over time. His estimate had his service plan in it as well. He did not ""Freeze me out"" after having paid him $1100 and all I got was a cooler bedroom, and a warmer living room, which I paid him $1100 to move the cool air in my house from my living room to my bedroom. He did do a few good things, such as seal my return. He did a good job adding 2 returns and a duct. He snubbed me after asking him to add another duct. Also when I asked to have my coils in the addick cleaned, they told me I didn't pay for the service plan, which was in my quote. He also never told me I needed the coils inside the addick cleaned. I had another company check out my AC, and the guy went up to the actual unit and told me that the coil in there was super dirty and needed to be cleaned immediately. He took me up there and showed me the problem. I felt Dennis wasn't very specific when checking my unit up top. It makes no sense. I was overall very unhappy with most of the service.
Pros: Service is mediocre
Cons: Did not fix my problem
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