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Businiess name:
Kung Pao China Bistro
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Review by:
citysearch c.
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Review content:
Living in the neighborhood we order from them at least 2-3 times a month and the food is always good-not great, but decent. We spend an average of $50 each time and they know us there as we usually pick it up to go. We had food delivered a few days ago and they forgot a few items. No pancakes for the Moo Shoo and 2 pieces of lettuce for the lettuce cups. The last time we ordered for them we got 3 pieces of lettuce. This time when we called them to tell them, they said they would send the driver back with the pancakes, but that if we wanted more lettuce they were going to charge us. $5 for 4 pieces. OUTRAGEOUS! We explained we order from them all the time, and are loyal, repeat customers and got nothing on the other end but an argumentive insistance that if we wanted more than 2 lettuce cups to go with the ample amount of chicken filling to go with them, we would have to pay for it. Never, ever again. Aside from being rude, they made just a very bad business decision which clearly based on other reviews happens quite a bit.
Pros: Pleasant delivery drivers, good lo-mein
Cons: Rude phone service
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