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Businiess name:
Pavilion Properties
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Review by:
citysearch c.
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Review content:
You should live in your car before even considering renting from Pavilion! They are highly disorganized, manipulative, and lazy. I began experiencing issues with Pavilion the moment I went in to sign the lease?additional fees, new requirements, and altered terms appeared. Prior to move in they changed the date three times, and then tried to do it again the night before I was supposed to move in. I refused to postpone my move in yet again (it had already been 2 weeks) so I moved into a dirty, unpainted apartment in need of several repairs. The next day, the painter walked into my apartment expecting it to be vacant and found me in a towel?I guess there?s a lack of communication. Needless to say he did not stay to paint and I was assured by both the secretary, Melissa, and the maintenance man that I would not be charged for painting upon move out?I was. I also had to wait over 2 weeks to get repairs done that would make my apartment habitable and the other repairs were never completed. Two months after I moved in, Pavilion began showing my apartment with only 10 minute warnings. I asked several times that they notify me the night before; they did once and then began giving no warning at all. A few months into my lease, my shower pressure and temperature dropped drastically in the course of a couple days. I notified Pavilion and they did nothing. I called every day for three weeks and they did nothing. It reached the point where only a cold dribble was coming from the shower head. I had to call HAND and file a complaint before Pavilion did anything. When they finally fixed it, it took 20 minutes?. Also during my lease a tree fell on my apartment building. It busted a small hole in my kitchen wall and knocked out a window. They never repaired the wall (even though you could see sunlight coming through it) and the window was covered with a tarp. After almost a month I complained that the tarp was not a safe alternative to a window because I live on the ground floor near campus. Their solution was plywood?apparently at $700/mo they cannot afford to replace windows. AND even though I have always paid my rent on time, I received several angry emails about it being past due. I even once received a notice of eviction! After several faxes, emails, and phone calls I ended up getting everything straightened out?each time, however, I never received an apology for the confusion. In addition to the harassing emails you can look forward to Pavilion spamming your email and sending you text messages to remind you of, well, nothing. And of course, when I moved out I did not even get back half of my deposit?I expected that though.
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