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Businiess name:
Mehfil Fine Indian Dining
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Review by:
citysearch c.
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Review content:
To call this ""fine Indian"" dining is a stretch. If you want fine Indian dining you should go to Saffron Grill (the best ever), but not this place.
We arrived at 5:30pm on Saturday night to an empty restaurant. We planned to use our Groupon that he purchased some time ago. We order pakoras, butter chicken, chicken tikka masala and lamb curry.
The crispy pakoras were quite tasty, but some of them were not not fried well enough and soggy. Unfortunately the butter chicken and chicken tikka masala were nearly indistinguishable from each other and both tasted like they were make with a can of Campbell's Tomato Soup. The lamb curry was ok and the rice pudding my husband reports was acceptable.
When we tried to use our Groupon we were told that it was ""happy hour"" and we couldn't use our Groupon. This confused us as there was nothing posted indicating it was happy hour and the menu certainly did not say ""Happy Hour"" or anything of the sort. I pointed out to the waiter that there were no limitations on the Groupon and asked him to honor the Groupon. He said he had to call his boss and went to make a phone call. He returned and told us that we could not use the Groupon. I told him this was unacceptable and he went to make another phone call. When he returned he handed us another menu and said he could ring up our dinner at higher rates and then allow us to use the Groupon.
At this point I explained that I was a very dissatisfied customer. I explained that I felt this was poor service and the asked him again to honor the Groupon as there was no limitation on the Groupon and no ""happy hour"" posted. The waiter returned with another waiter who looked totally freaked out and refused to assist us.
At that point we just paid the bill and left. There are too many fabulous Indian Restaurants (Saffron Grill) that have great customer service to even consider returning to Mehfil.
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