Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Horrigan Cleaners INC
|
|
Review by:
citysearch c.
|
|
Review content:
If you have this company repair a rug, ask to see the repairs before you leave. I had Horrigan Cleaners clean and repair one of my braided area rugs. I brought it home only to find about 6 spots they missed. My wife called up the next day to let them know about the issue. She was told that the tears were not missed but rather occurred when the rug was brought home. We brought the rug back the next day, they claimed to have fixed the additional tears. The company rep I spoke with said this is something that happens all the time and that this time they wrapped the rug around a rigid core to support the rug. This was never sated when I first picked up the rug and the first time home the rug was not on a rigid core for support. If this is a common issue why would the not inform the customer this may happen and by default they should send the rugs home on a solid core to prevent any potential tears. I noted to the rep that I wanted a refund for the repair service to cover my time for my second visit. Any expectations about the service to be rendered should be set before the service is rendered, not after the transaction. A manager issued me a partial refund for the repair service with no apologies for the poor service. Everyone has a bad day, this is the first time I used this company; maybe I got them on a bad day?
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|