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Businiess name:
Mallorca
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Review by:
citysearch c.
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Review content:
After arriving promptly for an 8 o'clock reservation, my date and I waited over an hour for our table for two. No problem, we had eaten here once before and it is well worth the wait. Upon ordering the broiled sirloin steak, I asked the server if it would include the del monaco and the filet. He assured us it would. When our food came, the filet (which is about 1/3 of the steak) had been cut off. After a few tries, we were able to get our servers attention. Hesitantly, he agreed to have our final bill adjusted. Call me stingy, but we were comped $6. I was then met by a far from courteous manager. He explained to me the steak had been served that way for a decade. I replied, ""We ate the same thing here 1 month ago, and it was NOT served this way."" We were comped a few more dollars by a manager with no regard for customer service. We felt the overall service, on New Years Eve, was very disappointing and management was quite rude. As a downtown resident for over 3 years, I intend on giving Mallorca no future business. This establishment did not make an effort to please patrons who chose to spend their new year at Mallorca. FYI, they do NOT take Discover.
Pros: Great Menu
Cons: Lackluster service
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