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Businiess name:
Dial 7 Car & Limousine Service
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Review by:
citysearch c.
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Review content:
I was amazed to see any good reviews of this company. I have used a lot of different car services in my life, and I have never had an experience like this one. I cannot believe they advertise themselves as a professional limo service! I made a booking to have a sedan (and I did specify sedan) pick me up at JFK. After waiting outside with my bags for 40 mins and calling the amazingly unhelpful customer service twice, a tan coloured minivan covered in dents showed up, being driven by some distant cousin of Ali G. I told him I'd been waiting a long time and he gave me this incredulous look and shook his head. This guy was so rude- he was spitting out the window regularly, texting while driving at full speed, having loud phone conversations, sticking his head out the window and slowing down to ogle women on the street- I felt like I must be on some hidden camera show. The car was filthy, and the windows shook loudly. I am usually a very generous tipper, and never in my life have I tipped less than 15% at the very least, and that was for horrible service. But I had such a bad experience, I tipped this man $1.50, at which point he told me that I hadn't tipped him enough, and I told him why I was not going to tip him more, which seemed to come as a complete surprise to him. He stormed off all angry. I feel terrible not tipping, but I was so upset at that point. Please, do not use this car service. I waited in the cab line for 1/2 an hour the next time I came in, and took a cab in in crazy traffic, and the experience was a million times happier.
Pros: the number is easy to remember
Cons: absolutely everything else
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