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Businiess name:
Chino Latino
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Review by:
citysearch c.
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Review content:
I reserved the Community Table for my friends birthday on a Friday night. I expected the loud noise and fun atmosphere...What I didn't expect was the RUDE Service by BOTH of our Servers and insulting remarks made to me and my guests. Our male server was horrible and made it clear that he did care about Guest Service what so ever. After our 3-hour meal, our Male Server even had the nerve of presenting us with a $43.00 bill after we all paid....he told us the he ""forgot"" to put the extra meal charges on the orignal bill. After questioning him on the bill and explaining that he must have made a mistake, the Server got out his cell phone and said ""How about I call your friends and tell them to come in a pay their bill."" Excuse me? Why would anyone EVER say that? The female Chino Manager ended up coming over and comping the Rude Servers mistake. At no point in time should ANYONE be treated so disrespectfully as we did that Friday (9/29) evening. After reading the other user reviews on this web site, it is apparent that Chino Latino needs some serious Guest Service Training for all of its Servers. I do NOT recommend this restaurant based on the service.
Pros: Good Food.
Cons: Service, Too Loud
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