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Businiess name:  Princess Bride Of Duluth
Review by:  citysearch c.
Review content: 
Where do I start? I have had not only one bad experience, but three. For my wedding, None of my bridesmaids were happy with their dresses. They were measured ahead of time, and when the dresses came in none if them fit. All of my bridesmaids had to have alterations done, and there was no sympathy/empathy or willingness to make it right on the owner's part. I am in a wedding this summer and was fitted for a bridesmaid dress a few months back (it was the bride's choice to do business here, not mine). I was quite a bit heavier when I was fitted for the dress--I have lost 13 pounds since. When I received my dress, it just fit! In fact, the waist is a little tight! It's very lucky that I lost weight, or I would be spending lots of money in alterations. Also, my sister was looking for a wedding dress recently, and we called on a Saturday morning to ask about a dress she had tried on there. I realize that Saturday mornings are probably the busiest times in the week, but I was treated rudely on the phone. The salesperson basically said, ""we are really busy right now, I can't help you."" I said, ""Do you want me to call back later?"" They said, ""Yes."" That was it. No initiation on their part to get my number or follow up with me. Needless to say, they lost my sister's business. The friend who has a wedding this summer had also had a very poor experience with them. She was told they would custom make her a junior bridesmaid dress and once the dress was ordered, her twelve year old sister was ordered a woman sized dress with a slit up to her butt. There has been no effort to right the wrong, despite my friend's complaints. They have also been very inflexible with their scheduling and unapologetic about it. I don't know if the owner is swimming in dollars or what, but apparently you can be a snot, and a dishonest one and get away with it in this town. I have read other positive reviews, and am just not sure how it happened. She is so sweet and nice at first, but once you have put your money down, if there is a problem, don't expect any sugar and spice! Just the cold hard facts--they are not helping you! I would pick David's Bridal or the Twin Cities. It's just not worth it to do business with them!

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