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Businiess name:
Smart Set Travel
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Review by:
citysearch c.
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Review content:
Worst travel agency i have ever delt with! The service is horrible and rude! There is something fishy about that place!! I went through them because my aunt was getting married on a cruise and we were supposed to book through them. They charged my CC the full amount for the cruise and then a few weeks later charged an extra $500 in August! I called them to let them know what happen and they kept giving me the run around saying that they are waiting for the cruise to reimburst them, well 2 MONTHS WENT BY and still no refuned!! They kept telling me the check was in the mail and of course no check, until finally i had to go in person to demand my money back. The owner paniced and kept giving excuses and finally gave me my money back!! I think they are running a scam by overcharging your cc hoping you will not notice. I think that is how they make their money. It did not happen to just me but to 5 other people!! Don't trust them and go through them!!!
Pros: There is nothing good about this place!
Cons: Everything about it!
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