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Businiess name:
Empire Power Tools
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Review by:
citysearch c.
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Review content:
Brought lawnmower here for repair as was recommended as an authorized Toro repair facility. Anthony, the owner, never kept dates for performing the repair. Continually changed stories about parts ( transmission) being ordered & making other excuses while dates slipped by. 7 weeks later after repeated calls, Anthony who I was always dealing with said it would be ready Saturday. It was not ready Saturday AM and had to drive back 2 hours later so he could put unit back together. Result: Unit in same broken condition as when I brought it in and he portrayed it with straight face that unit fixed. Made like he was doing me a favor when I asked for a receipt of the work that was performed.
I brought to another Toro dealer who had it fixed, working properly and returned to me under warranty in approx 1 week.
Pass this business up and go to a reputable Toro dealer that's located nearby in Stormville, NY (Brady's Power Equipment ) and you'll be better off....
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