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Businiess name:
Firefly Grille
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Review by:
citysearch c.
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Review content:
Let's get the important things out of the way first. The menu is seasonal, and the food is fantastic--it's made with fresh ingredients and the tastes are novel. The portions are satisfying, and we'll definitely be back to try new selections.
The service is laid-back yet professional. Prices are reasonable, but I was a bit put-off by a tactic that I've never seen before outside of a used-car dealership.
I had never heard of Firefly Grille, but I saw a coupon for them in the local coupon magazine, so my wife and I decided to go try them. Coupons are like insurance for us-we use it the first time we go to a restaurant, and if we like it we'll keep going. If we don't like it, then at least we got a better deal than we would have without the coupon. Got it? Okay.
So the coupon advertised a ""dinner for two"" for $39.99, two entrees, a starter, and a dessert. it sounded like a great deal for a restaurant that our friends and the local press liked. The only catch was that in the fine print on the coupon stated that the entrees had to be under $17 each-fair enough. So we went only to found out that one entree on the menu was under $17-and that was the hamburger for $9.50. The starters averaged $10. So if you get two hamburgers and a starter, that's $29. That means your dessert would have to be $10 to even match the advertised ""deal"" of the coupon. We knew the menu wasn't a new one because the server informed us that it only had two weeks left and he was very ready for the new season to start so he could eat something different.
So basically, there WAS no good deal to be had with the coupon. It was a straight-up bait-and-switch tactic. I don't see why a restaurant that has such good food and ostensibly does good business has to resort to borderline-slimy tactics to attract new clientele. I know a lot of people wouldn't give it a second chance after that--I just don't get what they were thinking here.
Oh well, food's good and we'll be back, but we're forgiving people who just want a good meal on our ""date night.""
Pros: Great food, atmosphere, and service
Cons: I thought they used an underhanded tactic to draw people in
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