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Businiess name:
Appliance Doctor
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Review by:
citysearch c.
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Review content:
I am not sure how this business continues to get customers. I have an LG Washing Machine and was informed by LG they were the only authorized dealer in the area. After 4 weeks of working with them they still weren't able to fix my machine. Each visit the technician would come out ""attempt"" to diagnosis the problem-order yet another part and then schedule a time to install the part. After the 3 rd part not working....I was frustrated and felt like they didn't know what they were doing. The last visit the technician stated he would have his manager call me that day as I was unhappy that I had taken off work again and this time they ordered yet another ""wrong"" part. The manager never called me back and I even attempted to call the store but apparently they don't answer calls in the afternoon. It has been a week since they were supposed to call me. I decided to move on and buy a new washing machine that could be serviced by anyone else other than Appliance Doctor. I ended up buying a Whirlpool and already inquired about options for service. I actually loved my LG washing machine but refuse to purchase any more of their products until there is another authorize dealer. Appliance doctor really needs to rethink their name- maybe appliance junkyard.
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