Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Appliance Doctor
|
|
Review by:
citysearch c.
|
|
Review content:
I had never heard of this company until Lowes sent them to repair my refrigerator that was under warranty. The only thing positive I can say about my experiences with them is the fact it was covered under warranty so I didn?t have to give my money away for nothing! Here?s my experience with them??The freezer wasn?t defrosting properly, the temperature button wouldn?t adjust and the ice kept clumping in the back. 1st visit- they said the fridge wasn?t level, so they leveled it and said it would fix everything. (Really, it?s going to fix the broken button, frost problem and the ice from clumping?) 2nd visit the technician put caulk around the freezer door and said air was leaking into the freezer, which was causing the frost problem and the ice to clump (It made sense except I couldn?t understand why the ice was only clumping in the back; if air getting in wouldn?t it cause all the ice to melt, then refreeze), he also ordered a temperature button. 3rd visit-after waiting a week for the button they came to install it, but the ice was still clumping up in the back and when he left I saw the new button, but now I still couldn?t adjust the temperature because it just spun around.(I guess since it was stuck before he felt he fixed it!) I was so upset at this point I decided to call someone else to look at it and tell me what the REAL problem was. When the other company looked at it; he said caulk shouldn?t have been put around the door because if air was getting in the seal around the freezer should have been replaced. The ice was clumping because part of the water line in the ice maker was leaking onto the back of the tray (made sense, it was leaking on some of the ice and then refreezing) and the temperature button was spinning around because the panel it attaches to needs to be replaced. He took it off and showed me the tab that had been broken off and also told me the previous tech had broken it since before he came the button was stuck. I called Lowes today and insisted they have another company make the repairs done right the 1st time. If you are under warranty and they have any other company that does work for them, pick the other company! If you are paying out of pocket for the repairs save yourself money and hassle and call another company! If you are under warranty and this is the only company they use to do repair work be prepared to deal with the headache! They might be able to fix it eventually, but I promise it will take multiple trips with many misdiagnoses before it?s done right!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|