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Businiess name:  Gene Perez Auto Body
Review by:  citysearch c.
Review content: 
I took my '01 CLK 430 Convertible to this shop November 06, 2007 after a rearend collision. They wrote an estimate of ~ $10k. After 4 calls telling me the car was ready and me setting off to pick it up only to get subsequent calls telling me it isnt quite ready, On March 18, 2008 they called and told me my car WAS ready. The final bill was ~$17k, the number of issues with my car were staggering. It wouldnt shift into D without using both hands, the car would head for the ditch with the slightest relaxation of steeringwheel grip, The top would not operate properly, The whole rearend was shifted to the right (after the repair) one wheel stuck out from the wheel well and the other was tucked way up inder the wheelwell, The trunk had a big bow in it and didnt line up with the body panels, the rear quarter panel did not line up with the door, The computer detected a fault in the lights, The Right Rear window looked like the body men used it for a hocky puck in the shop, and the list goes on. I returned the car with my discrepancies on April 03, 2007 only to have to be shuttled to the rental car agency an give my credit card for the rental. On May 01,2008 the Gene Perez Auto Body called again to tell me my car was ready. They had sub contracted work to another company ??? The window was replaced, the shifter worked, but the alignment still headed for the ditch, the body work was still an absolute abortion and the cars computer still deteced electrical faults with the car. The shop manager told me he was done with me and to take my complaints to State Farm. On May 04, 2008 the trunk became unable to open with the top down disabling the top rendering the car useless because it can't be locked up or protected from inclement weather. I took my concerns to State Farm and he met me at the shop and told the shop manager that ""This is the worst job he has seen in his 20 years with State Farm"". So, they have my car again, and told Hertz to give me a ""sub-compact"" AVOID Pros: ABSOLUTELY NONE!! POOR SERVICE, POOR QUALITY, Cons: POOR SERVICE, POOR MANAGEMENT, POOR QUALITY,

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