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Businiess name:
Satsuma Restaurant
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Review by:
citysearch c.
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Review content:
Seated promptly, yet it took about 15 minutes to get any service... no water, tea, or ""sorry for the wait, someone will be with you in a moment""... completely ignored. The place was quite busy and maybe we caught them on a bad night; yet that is no excuse for getting no acknoledgment from the staff IMHO. I believe I overheard the people behind me also complaining; I think they left. Also overheard people complaining that were waiting for their take-out.
My personal opinion is that it is hard to find good, authentic Japanese in the Bay area. With that in mind, the food was average.
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