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Review content:
When I arrived, I had a bad feeling. I asked if I could park my own car; of course they wouldn't allow me to do this. I didn't have time to find another facility to park at, as we were catching a flight, so a family member and I (with the driver there) walked around the car...to look for any possible scratches, etc before we left. When we got home four days later, my entire back bumper was damaged, as well as two separate scratches to my passenger side doors. I pointed this out to ""Rick"", who reassured me that Pat Flavin would take care of this, as it happens often. Of course he first tried to blame other customers for the damage, but that argument wasn't going to hold up, as they are the ones that park the car, and thus another driver wouldn't have had access to scrape my entire back bumper (possibly the side, though I doubt it). Anyway, when I called Pat Flavin this morning, he wouldn't even give me a chance to speak. He quickly said, this is how the car came in, and if I have a problem with it, take him to court. He then proceeded to hang up on me! It doesn't take a genius to see his poor business manner, and how this supports his poor business. In any event, I had tried to get the name of the valet driver when I spoke with Rick yesterday. He claimed he couldn't find it. When I called again this morning, I was first told that I had to request this information in writing, and then Pat got on the phone and told me he will give me this information when I take him to court, and again hung up on me! Now one would hope that they have the driver write their name on the car...so clearly, there is another cover up going on. Fortunately for me, the driver saw me (and my passenger) walk around the car checking it out before we left. Of course he's probably just as corrupt as the person he works for and won't admit it, and like the writer above, I'll probably be stuck with the bill, but I hope this warning helps other people not make the same mistake I did...
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