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Businiess name:
Hitch House
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Review by:
citysearch c.
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Review content:
Avoid dealing with this store. After years going to Hitch House this is my third hitch they install on my car.they installed a Hitch & Harness on my car the hitch works fine. But the harness???. Over the phone The sales person gave two option for the harness one for $50.00 & another for $150.00, Of-course I picked the $50.00 one because I don't do alot of towing and it is $100.00 diff.. The sales person knew it was not going to work but he did not say that at that time when I was on the phone. He mentioned that after the installation was completed. The next day When I called to let him know it is not working he said ""I knew you will be calling me back"". I said why would you give an option on something that does not work, well now he is sayin he told that on the phone. I said If you did why would I install something it is not going to work anyway. He said because I am cheap and I did not pick the more expensive option and now it bitting my in the ???. Now he wants to charge an additional $150.00 for the wiring harness that cost $41.00 delivered to my house. Beware of this store the they rude and abvouisly don't care. No wonder Hitch House closed couple store and he is left with one only. I guess it is a nice way to treat a repetative customer like that.
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