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Businiess name:
Youngblood Motors
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Review by:
citysearch c.
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Review content:
Was the worst customer service I have ever seen and the rudest management I have ever seen. Had a new van shipped to the dealer, needed some extras placed on it but upon arrival to pick it up thos extras had not been completed, this after driving two hours to the dealer. Came back five days later and received the vehicle, after getting the van back to our home discoved superficial scratches on the side glass and back panels, that were caused from shipping, so called the dealership to notify them told us to bring it back and they could buff those out. So another two hour trip to the dealer, only to be told they could do nothing about the glass and they would not replace it, were basicly called liars by the owner and general manager who stated that we placed the scratches on the windows. After getting KIA involved in the situation and having the regional manager meet us at the dealership again, he made the dealership replace the side glass that was scratched by them during shipment. This took over a month of driving back and forth to complete their mess up. I would walk before I would ever purchase another vehicle from any Youngblood car dealership
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