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Businiess name:
Healthpointe Immediate Care
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Review by:
citysearch c.
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Review content:
My 11-mo old woke up with a 102 fever...so we rushed him to the closest immediate care....as my husband was getting the baby out of the car, I ran in to fill out any paperwork necessary...the receptionist quietly greeted me and as I began explaining about my baby and his temp, she cut me off, and went into the back...about 20 seconds later, without any compassion in her voice said, ""the doctor said to go to the ER""...I looked at her said, 'are you SERIOUS""...""Yes"" was her answer....I look around at the EMPTY waiting room...(and the EMPTY parking lot) and was speechless..she just stood there looking at me. I stormed out just as my husband was turning the corner (parking on the side of the building) and told him we had to go...and to add insult to injury, they had all kinds of gardening tools and pots on the too small sidewalk and I tripped over them in my rush to get back into the car...
We ended up at Clarian North ER (116th and Illinois) and they were APPALLED that, not only we were turned away, but that the doctor didn't even come out to explain....
GO ANYWHERE BUT HERE...
BTW, Clarian North ER is WONDERFUL!!! They not only helped us...but gave us compassion and superior care.
Cons: refused to see my baby..if I could give NO stars, I would.
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