Review content:
I work for a well know PR firm on the west side of LA. A few of my collegues and I had been running around in the valley one afternoon, and had decided to dine at Cafe Bizou. With a loyal following to the Pasadena location, I figured the Valley would offer equal taste- I was soon to be proven HORRIBLY wrong. I booked reservation for 7:00pm on a WEDNESDAY night. Upon our arrival, we were told that our reservations were pushed back to 7:30pm as there was minimal seating available. I was perturbed, but kept to myself. As I looked inside the venue, I saw a few couples finishing their dining experience, several tables were unseated, and the bar area was fully packed. I asked the lady at the front lobby, why were asked to hold our seating when there were at least 3 available tables- to which she nonchalantly responded "" those are for a private party,"" (one that never showed up). My party of 4 continued to wait, clumped together on one tiny bench, outside the restaurant. Over the course of the next 45 minutes, I had asked 4 times when we would be seated, only to get the same crewd answer each time- ""your table is being cleaned up, you're next to be seated."" Perhaps I am mistaken, but 45 minutes cleaning off 1 table, does not a good dining experience make. In fact, I gathered that this IMMITATION upper class restaurant is making a foolish attempt to block-seat its guests. They'll take your reservation for anytime you wish, but seat you at 2 different dining periods throughout the night, as a poor attempt to create a busy flow of traffic. If you're in the mood to dine at a fine French restaurant, Cafe Bizou certainly has mastered the arrogant ways of their culture. As for the food...I wish I had enough patience to wait and order some of it. There are plenty of places in the valley that offer a true dining experience, filled with flavor and tact- AVOID this disgustingly mechanical Boulangerie Cafe look a like, with an atmosphere similar to that of a NYC subway station.
Cons: No punctuality, poor service, disgusting wait staff, bad service, rude
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