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Businiess name:
Red Pepper Chinese Cambodian Vietnamese Restaurant
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Review by:
citysearch c.
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Review content:
I picked up take out during last weekend's snow storm. They sent me home with the wrong order - and when I phoned to try to get a refund, the manager refused to provide one unless I brought the food back. No other solution was offered to me. The last thing I wanted to do was go back out in the storm but, for me, it was the principle! I drove back, returned the food, was issued the refund, and got stuck in the snow on my return home. The only other vehicles on the road were the plows -- and thank goodness one friendly driver took the time to stop and help me. The pizza I had ordered was delivered in the meantime and was waiting for me when I returned home. The manager was downright rude on the phone. She interrupted every time I spoke and basically blamed me for taking the order that was handed to me -- my fault for the mistake. This was the second consecutive time that they had messed up my take out order. I won't be going back!
Pros: location
Cons: service
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