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Businiess name:
Candle Cafe
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Review by:
citysearch c.
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Review content:
Due to the lack of Vegetarian/Vegan restaurants on the UES (or in NYC) when I want the convenience of ordering take out after a long hard day, I have little choice but to order from Candle Cafe. The entire take out process is truly a test of ones patience. I understand being put on hold, due to the sheer volume of take out calls. I do not however understand the borderline rude, devoid of personality staff taking my order in a rushed, annoyed fashion after I have waited patiently to place said order. Cut to me recieving luke warm, mediocre, food 45 min. to 1 hour later. Not only is the food sub-par, there is, more times than not something incorrect about my order. Okay so mistakes happen, but at Candle Cafe do not expect inept management to care, or to go out of their way to take care of the problem. They will resend your order, but just because they screwed up does not mean you will not be waiting another 45min to 1 hour for the replacement, which will usually be missing a sauce or condiment. This restaurant cares little for their clientele and it shows. I suppose the reason they get away with running a customer service based business this way is the lack of competition. Ordering takeout from this restaurant is a major (expensive) inconvenience, and I would recommend you think twice before you decide to chance it.
Pros: Fresh Organic Ingrediants
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