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Businiess name:
Mail Boxes Etc
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Review by:
citysearch c.
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Review content:
When I called to see if DHL picked up at their location, they told me yes, at 3:30 - so up the hill to Noe Valley I went with a large box with prepaid return shipping. When I got there, I was told that DHL wouldn't pick up until 4pm, but that for $5, they'd hold onto the package for 20 minutes. I pointed out that I had called ahead, and was given the ""it's your problem"" look. I told them it was ridiculous to charge $5 to watch a package that wouldn't even need watching had they had their story straight when I spoke to them on the phone. Businesses that engage in this kind of cheap, crappy treatment of customers deserve to be displaced by big box chains.
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