Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Wm Beck & Sons
|
|
Review by:
citysearch c.
|
|
Review content:
Almost two years ago I purchased a Stihl line trimmer from a store near the Dayton Airport (they are no longer there or I would have returned to that store). I bought it there because no one else had the particular model I wanted. I love it, and it has been a great trimmer. About two weeks ago, the carburetor stopped feeding gas from the tank, and I elected to take it to WM Beck and Sons to be repaired because it was much closer to my home.
I was told by that the repairs would take ""about a week to a week and a half"", and that it ""wouldn't be too expensive"".
At the one week point, I called to check on it's status. I was told that they ""were busy"" and that the repairman ""hadn't gotten around to repair it yet"". I politely asked when it would be done, and was told ""a couple of days"". A couple of days went by and I called again. Still not done. I waited another day, and drove by to see if it was finished. ""No... not yet"" should be a couple more days. OK.
A couple more days passed and I stopped by again only to be told ""I've been busy"" and that there were ""other important things he had to get done"".
They called a short time later that day to say it was finished. The not-so-expensive repairs to a line trimmer that cost about $200 new was over $56! I asked what possibly could have been so expensive and was told that the ""bench fee"" alone was $35, and the part was almost $14. Then they tacked on another $4 for a ""shop fee"".
Bottom line: They charged me $56 for a 30 min repair that took them over two weeks to finish. I will never patronize their establishment ever again, and will advise my friends to go somewhere else as well. The only reason I gave them a single star was that was the minimum to publish my review.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|