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Businiess name:
Dr Hart's Emergency Pet Clinic
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Review by:
citysearch c.
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Review content:
I went to Dr.Hart's Animal Clinic and it was Sunday Morning June 20th at 1:00am. I had both of my 4 month old mountain curs that was very lathargic and sick.They examined them and found out that they both had fevers and some form of Parvo after doing tests and that they would have to stay there for treatments.I was scared of loosing them after hearing the news but Dr.Hart and her Staff reassured me and my family that they would take care of them and with hope they would come out of it. I let her know of my financial crisis and she still told me that they would work with me on a payment plan and that they are not going to give them any less treatment because of this. I left there and for the next few days I called every 2 hours checking up on there progress and I appologized to the staff for being such a pain but they never was disrespectfull or mean. They understood that these dogs are our family members and we was worried. Telling me they didnt mind that we could call any time that we felt. By the time Monday night June 21st came Toby really wasnt pulling out of it and i told them if they was suffering that I want the right thing done even though my heart was breaking inside because I knew i couldnt stand loosing another dog (We had to put my 20 yr old dog down just 3 weeks earlier). And that Marley is getting worse now also. Dr.Hart was up front with me about everything and very hopefull still. She and her staff still was not willing to give up that easy and told me to give it more time. By this time I have had many sleepless nights worrying and crying.Not knowing their outcome all together. On Thursday morning, I got a phone call at 9:30am and was told that Toby was pulling up out of it and starting to come around,while Marley is having diarreah and throwing up worms.Now I am concerned and wondering if he will pull through also. Still Dr.Hart and Staff was not giving up. Then Thursday night (early Friday morning) I called and it was good news Toby is better and Marley is coming around a little but still very lathargic. I was so happy knowing that it was coming out of them and it was coming close for them to come home. So, after calling all this time I make my Friday morning 9:00am call and they tell me finally I can pick Toby up that night but Marley still needed a few more nights to make sure he is clear of this. I get up there right away and they bring Toby out from back and he is jumping on me and licking all over my face. It was a happy reunion but I still have concerns about Marley. So I ask them again about him and they said he is holding on and getting better but it is going to be slow. I call all the time and then on Sunday June 28th they tell me that he is doing great and he comes home tomorrow. They both will be on meds for a week but if it wasn't for the work and kind hearts of Dr.Hart and her Staff, I know it would of been a diffrent outcome. So I would like to Thank Dr.Hart and Her Staff from the bottom of our heart a sincere and deepest Thank-You. If it wasn't for you I wouldn't of had to be able to keep our family member safe. And One day I would like to meet you all personally to say Thank-You!!!!
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