Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gil & Curt's Flowers
|
|
Review by:
citysearch c.
|
|
Review content:
Be warned: Gil & Curt online uses Telefloral. Telefloral takes your order, puts a charge (pending hold or not) on your bank account and then Gil & Curt charge you again. Whether one of these charges comes off later or not, who knows, it is bad business practice. I made my bank remove the extra charge immediately, which is only right.
I called to talk to someone at Gil & Curt about this. First I'll say, I've used them before and usually (but not always) their arrangements are amazing and fresh and last a while, but they are not cheap. And I have no problem with someone who runs a local business trying to do so in an efficient, cost effective manner, but at times their attitude has been palpable. I don't care how fabulous you think you are, if I'm the customer it's your obligation to prove it to me and make me comfortable through the whole process.
After calling about this issue to express my concern, I will never use them again. Gil & Curt & the folk they have answering the phone seem to care only about making money and getting as many orders out as possible & damn the follow up customer service or any attempts to make a wrong right, or to at least re-assure a customer and attempt to keep them.
Success Miss Cartwright & Miss Hodge, you've lost a repeat customer, his entire family (still in Chattanooga) and any and all of his friends who care to know about my experience.
Pros: 75% of the time you get a top notch floral design
Cons: BAD CUSTOMER SERVICE & attitude... pretentious
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|