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Businiess name:
Hickory Trail Hospital
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Review by:
citysearch c.
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Review content:
This place is a joke. First of all it took me 6 hours to be admitted, nothing was offered to eat or drink. Most of the Techs are rude and hateful and talk down to you as if you don't matter, and when you ask for things, even necessities you get a bad look or are told that they need to rest for a few minutes. We could not have coffee on the unit in the mornings but staff came in with their Starbucks or McDonalds cups...doesn't seem fair...we had to wait until 8:00 when we went to breakfast. Those who smoke got a smoke break from 8:30 to 8:45, and not another one until until 12:45. This seems unreasonable especially since there is only 1 group in the mornings..so for 3 hours there is nothing to do.
On Thursday & Friday I got the wrong dose of medicine but I didn't question it because my Dr said he was going to increase my medication. Then on Saturday when another nurse came on duty and I asked for my meds, she cut the pill in half, I asked her about it and she showed me that the orders for that particular medication had not been increased. It took until Sunday night for me to get someone to write an incident report. This same nurse Eunice, was on duty this morning, I tried to stay away but I needed my medication, so I asked for it, she slapped the counter and dropped her pen on the desk and ask me""why didn't you ask for it earlier?"" It is a as needed pill. I told her I was sorry and walked away and my Dr just happened to be standing there and he asked her about it and her reply to him was that she had to go to another unit to get the medicine. She was raising her voice and being very hateful. I was in tears by this time and after a couple of minutes she brought my pill with a cup of water to my room and said she was ""just playing"" I told her no she wasn't..she actually sat the cup of water and the pill on my bed and walked out.she told me that I should be grateful to her for bringing my medication to my room...just as my Dr was walking in my room. I asked to talk with the Director of Nursing and she said I would have to go through her..I never did get to talk to the Director. The same thing happened this morning with another patient needing half of a pill instead of a whole pill, also last week the same nurse gave the wrong medicine to the wrong patient..when will it stop? When someone has a bad reaction? We as patients trust that these nurses read the dr's orders and comply with what he writes, and most do..but this one is out of control. She even leaned over the desk, raising her voice at me when I told her about the wrong dosage last week.
and if a sporting event is on t.v. you didn't get any help or anything you asked for because the male Tech wasn't getting out of his chair.
I was there 7 days and never seen or talked to my case manager until this morning when my Dr changed my discharge date from tomorrow until today.
I never received a handbook but you have to sign for one.
There was not any hand soap in the dispensers, so we had to go out to the dayroom to wash our hands.
I would not let anyone I know go to that place
This was not my first time in a Psych Hospital as my depression is recurrant, but I am in worse shape now than when I went in 7 days ago...Please be careful where you or your loved ones go for treatment
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