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Businiess name:
Bridal Gallery
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Review by:
citysearch c.
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Review content:
I was a bridesmaid for my best friends wedding and she picked dresses from here. These are the most unprofessional people i have ever encountered. They were rude to everone including the mother of the bride. They ruined my dress and it was one week before thewedding. They did refund my alteration fees, but they did not refund any money on my nearly 200.00 dollar dress. They flat out refused. I could do nothing more than wear the dress as it was or pay to have someone else fix it. This was after four trips from Murfreesboro to Franklin for alterations and mis-fittings. They were not only rude but insulting as well, telling me that they weren't magicians and couldn't put my body in that dress as well as some other hurtful things. Mind you this was to my face, as well as behind my back. I was unable to throw a complete fit as they still had another bridesmaids dress and we felt they would ruin her's on purpose. Do not use them for anything. The stress and frustration that was caused as well as the money put out was horrible. Save yourself the time and energy and deal with more professional vendors.
Cons: Everything, from the sales people to the owner
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