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Businiess name:
Benchmark Jewelers
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Review by:
citysearch c.
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Review content:
This all started 2010 my husband went to buy me the front band to match my engagement band when it arrived at the store he got a call from salesman to pick it up only to get it home an relized the band and diamonds was much smaller we take it back to them told them clearly the band was smaller only to have them try to convince us it wasnt finally with back and forth almost demanding our money back they got it right well he gave them the benifit of dought went back dec 2011 to purchase ear rings got the wrong cut i took them back keep in mind they were 4500 w 60% off he paid 1950 i picked out the new ones that were 1000 less salesman says the price stays the same clearly i can do math and its a 1000 diff told him he neede to adjust price he says thats it well he and i back and forth w my husband on the phone back and forth w him also supposely he was on the phone w corp trying to get a discounted price three times w them and comes uo w a 153.00 dollar discount 60% off of a 1000 is 600 i can do math well again i remind him about the band purchase from year before how you tried ripping us off told him i wanted our money back then he offers me a complimentary pair of clear sapphire studs that oddly look like the new ones i was purchasing for the misunderstanding i told him no thank you i was gona have the new ones sent out for screw backs put on after the constant back and forth about new price i ask to see the pair i was purchasing he hands me the suppose to be new pair only for me to turn them over and the price on them was 2995 now w a 2000 dollar dif at that point i clearly saw what was happening and he trys telling me and my husband that that pair out of the show case has the wrong sticker on them REALLY you are saying the price was wrong on them i there again after many tries got him to refund our money i grt it business is business and people need to make money but he clearly was caught in his lies and ripping me off back fired DO NOT BUY FROM THIS BUSINESS
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