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Businiess name:
MaidPro
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Review by:
citysearch c.
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Review content:
I would not recommend this cleaning service to anyone. The Parker MaidPro office cleaned my home 4 times over 2 months and I had to call and complain about the quality of service twice. Each time there were 5-10 major things that were not done, although advertised on their '49 Point Checklist'. During one re-clean, we allowed their employees in our home unsupervised. Our vacuum cleaner was in our hall closet the day before and when we went to get it the day after they had been in our house, it was missing. I called to report the incident, even initially suggesting that it could have been taken by mistake. I also agreed to check and re-check my home to see if it got misplaced. After still not finding the missing vacuum, I filled out a formal claim form. The Parker MaidPro office initially told me they would reimburse me for the value of the vacuum, but once I called to cancel my service (after the second complaint of a poor job), the manager blatantly called me a liar and shady and suggested I was trying to scam their company. She refused to handle my stolen vacuum claim internally and suggested I file a police report. (no problem!) I probably could have overlooked the few things that weren't cleaned in our home (although it was annoying considering the high price they charge), but once I was argued with and treated so poorly regarding a claim I had, I will never use or recommend them again!
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