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Businiess name:
Sandy Sansing Nissan Pensacola
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Review by:
citysearch c.
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Review content:
Be Warned.Unfortunately the used sales team failed on all levels during my purchase experience this summer. I guess they really ""got me"" because they have my money now anyway. I purchased a used 2007 pathfinder on 28JUL12. They owed me $1,000 dollars on my trade in, a check I did not receive until 3 months later on 14NOV12. The dealership claimed they didn't have the Title of my trade-in and wouldn't finalize the deal until they had it in hand. As it turns out, it was sitting in their office in a desk drawer. Additionally, the tires on my pathfinder turned out to be bad because speeds in excess of 60mph resulted in violent shaking. The assistant used manager Donny cut me a discounted price on a set of new tires a week after purchase when I brought the car in to have the tires checked out. The discounted deal magically was erased from all records and the used management team forgot about it by the time I got the $1000.00 check to be able to afford the tires. What hurts the most is my salesman Kieth remembered the deal himself and the management team still wouldn't stand by their original offer. Regretfully, my day ended in a verbal disagreement with the manager where I was educated on ""how the real world"" works, I was also accused of making up the discount agreement in the first place. As a side note: My experience with Stephanie and her office was pleasant and professional.I'm a young guy that learned the hard way. Trust no one and get everything in writing. Especially at Sandy Sansing Nissan. There is no honor or respect here. Cant imagine business practices at the other Sandy Sansing dealerships are any different.There is a dealership in Mobile, AL. It is only 40 minutes away. I recommend you try there if you must purchase a car from a Nissan dealership.
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